Privacy Policy

ViralGen.app Privacy Policy

Effective Date: 21st November 2024

Introduction:
At ViralGen.app, we’re dedicated to empowering your learning and interaction with our innovative video courses and AI tools. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when engaging with our platform. Transparency and trust are our top priorities.

1. What Information Do We Collect?

• Personal Data:
  • Registration & Account Creation: Name, Email Address, Username, and Password (hashed for security).
  • Newsletter & Email Subscriptions: Email Address and Name.
  • Online Payments (via Stripe and Paypal): We don’t store sensitive payment info; Stripe and Paypal securely handles this data.
• Non-Personal Data:
  • Cookies:
    • Essential Cookies: Enhance your experience and enable core website functionality.
    • Analytical Cookies: Help us understand user behavior to improve our services (e.g., Google Analytics).
    • Marketing Cookies: Allow us to provide relevant promotional materials.
  • AI Tool Interactions & Chat History:
    • AI Chat Logs: Stored to improve AI model accuracy, enhance your experience, and for support purposes.
    • AI Model Interactions: Data may be shared with our AI service providers (e.g., ChatGPT, Claude by Anthropic, open-source LLM models) to refine their models.

1. How Do We Use Your Information?

• Personal Data:
  • Provide secure access to your account and purchased video courses.
  • Deliver newsletters, updates, and occasional promotional materials (with opt-out options).
  • Process payments through Stripe and Paypal.
• Non-Personal Data:
  • Enhance website functionality, user experience, and our services.
  • Analyze user behavior to inform product development.
  • Offer personalized marketing and promotional materials.

1. Cookies and Tracking Technologies

• Cookie Management: You can manage your cookie preferences through your browser settings or upon initial website entry (where legally required).
• Tracking Technologies: Used for analytics and marketing purposes, as outlined above.

1. Sharing Your Information

• Third-Party Services:
  • Stripe and Paypal (Payments): Handles payment processing securely; their privacy policy applies.
  • AI Service Providers (e.g., ChatGPT, Claude by Anthropic, open-source LLM models): May receive interaction data to improve their AI models. Please review their respective privacy policies for more information.
• Legal Compliance: We may disclose information as required by law or to protect ViralGen.app and its users.

1. Data Security

• We implement robust security measures, including:
  • SSL Encryption for all data transmissions.
  • Secure Servers with regular updates and monitoring.
  • Hashed Password Storage for account security.

1. Your Rights and Choices

• Access and Updates: Manage your account information through your profile settings.
• Opt-Out:
  • Newsletters and Promotional Materials: Unsubscribe links are provided in all emails.
  • Cookies: Manage through your browser or initial website prompt (where legally required).
• AI Chat History: Contact us to request insight into your stored interactions.

1. Global Data Protection

• GDPR (General Data Protection Regulation) Compliance: While not exclusively EU-focused, we adhere to GDPR principles for global users, ensuring transparency and control over personal data.
• Global Compliance: We strive to comply with all relevant global data protection regulations.

1. Changes to This Policy

• We may update this Privacy Policy. Changes are effective upon posting. Your continued use of ViralGen.app signifies your acceptance.

1. Contact Us

For questions, concerns, or requests regarding this Privacy Policy, please:

• Email: admin@viralgen.app

Thank You

Thank you for entrusting ViralGen.app with your learning journey and interactions. We’re committed to safeguarding your privacy.